Account Deletion Policy
Developer: Olbongo Inc Ltd|App: Jamii
How to Request Account Deletion
- 1Log in to your Jamii account via app or website
- 2Go to Account Settings
- 3Select Delete My Account and follow prompts
- 4Confirm via email sent to your registered address
Having trouble? Email us at support@jamii.co.tz
Data Permanently Deleted
After processing your request, we'll permanently remove:
Personal Information
- •Login credentials
Activity Records
- •SMS donation records
Data We Retain
For legal and operational reasons, we keep:
- Transaction records for 7 years (per Tanzanian financial regulations)
- Anonymized audit logs and analytics data
- Backup copies (automatically deleted within 30 days)
Need Help?
Contact our support team for any questions about account deletion:
support@jamii.co.tz